Alibaba Cloud
To connect to a Alibaba account, you will need an AccessKey pair (AccessKey ID and AccessKey secret).
How to get your API AccessKeys
An AccessKey pair (AccessKey Id and AccessKey secret) is a set of security credentials for you to access the API of Alibaba Cloud. Cloud Ctrl requires an AccessKey pair in order to retrieve the latest billing data for the RAM account.
You can view or add a new AccessKey pair through the Alibaba Cloud Console, using the AccessKey Management link.

Billing API AccessKey
The keys can be managed from this page, when they expire they will need to be updated in Cloud Ctrl in order for data to continue to flow.

Add a Credential and Cloud Account
To start importing usage data for an Alibaba Cloud account you need to add a credential and cloud account in Cloud Ctrl.
Add a Credential
- Go to Settings → Cloud Connections → Alibaba Cloud
- Click + Add Credential
You can then enter the details for your new Alibaba cloud account.
Add a Cloud Account
Once your credential is saved:
- From Settings → Cloud Connections → Alibaba Cloud, scroll down to the Cloud Accounts section
- Click + Add Cloud Account
- Select the credential you just added
- Click Submit
Once you click submit you should see a dialog telling you if the connection is successful. If there is an error, try re-entering your API key and check for leading spaces.
Once connected your data can take up to 24 hrs to complete the initial import process, so please give it some time before relying on the data displayed in the portal.
If you keep getting errors or need further assistance please email support.